Privacy Policy | The DTS App

1. Introduction

The DTS App ("we," "us," or "our") operates the website thedtsapp.com and related services (collectively, the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Platform or use our services.

2. Information We Collect

Information You Provide

Account information (name, email address, phone number) when you register or submit a form
Business information (company name, address) when you sign up as an operator
Payment information processed through our third-party payment providers
Communications you send to us (support requests, feedback)

Information Collected Automatically

Device and browser information (IP address, browser type, operating system)
Usage data (pages visited, time spent, click patterns)
Cookies and similar tracking technologies
Analytics data via Google Analytics 4 and Facebook Pixel

3. How We Use Your Information

To provide, maintain, and improve the Platform
To process transactions and send related notices
To send marketing and promotional communications (with your consent)
To respond to your requests and provide customer support
To monitor and analyze usage and trends to improve your experience
To detect, prevent, and address technical issues or fraudulent activity
To comply with legal obligations

4. Analytics and Advertising

We use Google Analytics 4 (GA4) and the Facebook Conversions API to understand how visitors interact with the Platform. These services may collect information about your online activities across websites and over time using cookies, web beacons, and similar technologies.

We also use server-side tracking via the GA4 Measurement Protocol and Facebook Conversions API to measure the effectiveness of our marketing and improve the user experience. This data is sent from our servers and includes hashed (anonymized) identifiers.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. For Facebook, you can adjust your ad preferences in your Facebook Ad Settings.

5. Information Sharing

We do not sell your personal information. We may share your information with:

Service providers who assist us in operating the Platform (hosting, email, analytics, payment processing)
Operators who use the Platform, when you submit a lead or contact form on their tenant website
Legal authorities when required by law, regulation, or legal process
Business transfers in connection with a merger, acquisition, or sale of assets

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS/SSL), encrypted storage, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may also retain information as required by law or for legitimate business purposes such as resolving disputes and enforcing agreements.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to or restrict processing of your information
Request portability of your data
Withdraw consent at any time

To exercise these rights, contact us at [email protected].

9. Children's Privacy

The Platform is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:
Email: [email protected]
Website: thedtsapp.com